Order Policies

Prices: Due to unexpected material increases, our published prices are subject to change without notice. All orders are subject to approval by PPLT. All prices are in U.S. dollars.

Invoice Terms: Net 30 Days. Finance charge of 1 1/2 % per month or maximum allowable by law will be added to past due balance.

Open Account: Credit terms are available to Municipalities, Government Agencies, School Systems and Businesses (with prior approved credit). To establish credit, your organization must have a satisfactory rating with Dunn & Bradstreet. Alternatively, three credit references are required and an order may be booked upon completion of credit investigation. To establish credit, your initial order must total at least $500.00. Prepayment may be required for any order at PPLT's sole discretion

Methods of Payment: MasterCard, Visa, American Express, Money Order, Checks. SORRY, NO C.O.D. ORDERS.

Sales Tax: Will be added to the invoice except when a tax exempt certificate is furnished.

Freight Charges: For orders from Municipalities, Government Agencies, School Systems and Businesses (listed favorably with Dunn & Bradstreet), freight will be prepaid and added to the invoice in accordance with PPLT's standard freight rate chart.� For orders that are to be prepaid, please contact our Sales Department for a firm freight quote before sending your prepaid order. Products are shipped unassembled to keep shipping costs at a minimum.

Weights: Shown as approximate and include packing materials

Delivery Terms: Within the United States, F.O.B. Farmington, MO. For Exports (overseas shipments), typically shipments are EXW (Ex Works Factory) Farmington, MO, USA. Consult the Legacy Sales Department for special terms and desired arrangements. Ocean and air freight options are available.

Loss or Damage in Transit: A signed bill of lading is our receipt from a carrier that our shipment to you was complete and in good condition. Before you sign, please check this bill of lading carefully when the shipment reaches you to make sure there are no damages or shortages. Once the shipment leaves our plant, we are no longer responsible for any damage, loss or shortage. All claims for loss or damage to product should be reported immediately to our Customer Service Department. All claims for product damage and shortage via common carrier must be promptly made by consignee (customer) direct to PPLT's Customer Service Department. When reporting damage, be sure to hold all containers and packing materials for inspection (claims should be filed within 15 days of receipt of shipment).

Cancellations and Returns: Cancellations will be accepted upon written notification at our offices. Returns will be accepted only when freight charges are prepaid, insured, and we have expressly authorized the return. Please provide invoice number, invoice date, and reason for your return. Parts not included are custom parts, as well as used or damaged parts. There will be a restocking fee for all returned orders and on cancelled orders.

Specifications: Consult the Legacy Sales Department for a written copy of our limited warranty and detailed specification sheets on our product line. PPLT has a policy of continuous product improvement and reserves the right to discontinue or change specifications without written notice

Freight Carrier Information: All freight is shipped unassembled via UPS (if able) or common carrier. On all common carrier shipments, the customer is responsible for unloading. Inside delivery is available for an additional charge.